Jun
30
If businesses that strives to become more streamlined and productive are not careful their efforts to become more competitive can result in a workforce that is working under pressure which in turn could cause low moral and possibly a high staff turnover. The benefits of an organization having a highly motivated workforce can be considerable and the two goals of having employees that are both motivated and productive should not be regarded as being mutually exclusive to one another.
Left unresolved employers run the risk of alienating their employees and events can then cause employee frustrations to explode resulting in employers finding themselves on the back foot, faced with problems that cannot be ignored.
Ideally employers would allocate the time to fully understand the needs of their employees and learn from their experiences of working on the front line, but employers are too often themselves tied up with the day to day task of fighting their own fires.
With the intelligence gathering process being automated and the survey results being made available in a format that can be readily analyzed online surveys provide employers with a cost effective and efficient method to help towards the goals of staff satisfaction and high productivity.
Dissatisfied & unproductive
There are a plethora of reasons why employees may become dissatisfied with their job that can result in them channelling their frustrations into demands for higher salaries and reduced hours. Managers who tackle these issues head on, making it all about salary and hours, will often find themselves dealing with the symptoms and not the root cause.
Not just about the money
The following are the most common problems to achieving productivity, none of which are likely to be resolved by increasing salaries or reducing hours:-
- Insufficient training
- Out of touch management
- Working methods that are past their sell by date
- Lack of proper tools and equipment
Numerous studies have shown that salaries are rarely the most important priority for employees and providing an employer is paying a fair rate they would be fundamentally wrong to think that paying higher salaries is a panacea to all employee problems.
Take the case of a single mother who is juggling a full time job with the need to look after two children. Out of frustration she may demand more money so that she feels that she is able to cope where a better solution, for both her and the business, may be more flexible working hours.
Two way communication is what it is all about
It is in any company’s interest to promote good communication. A business that makes it difficult for personnel and management to communicate, or that takes the view that if individuals have a problem they will say so, can often delude themselves into thinking that their staff are content when they are not. It can take only one small problem and one employee to feel aggrieved for an entire workforce to develop a destructive ‘them and us’ attitude.
Improving communication
It would be ideal if the employer and employee could meet one on one but in practice this is impractical for everyone except very small organizations.
Regular meetings between management and worker representatives are good in theory but they often become talking shops and can begin to lose their edge as the participants become familiar with one another and the forum runs the risk of being hijacked by the more extrovert personalities.
Suggestion boxes can be useful but can be viewed as token efforts by management as they wait for personnel to highlight a problem.
Newsletters can be useful, but their main purpose is generally to inform and not discuss issues.
Keeping the initiative
Conducting employee satisfaction surveys on a regular basis you are able to ask each employee specific questions and present a pro-active management initiative where the whole workforce can be canvassed on various issues. Surveys are able to provide a level playing field between the quieter and more vocal employees.
Consultation should not be seen as a sign of weakness, a confident manager will often take counsel from others before making a decision. By issuing a survey and keeping the initiative the employer is able to tackle problems from a position of strength as opposed to waiting for problems to fester and then develop out of proportion.
Leave lots of minor problems unresolved and a further small problem might just break the camel’s back and in a blink of an eye change the mood of the workforce from positive to negative.
It’s easy and quick
For the majority of organizations online surveys represent a proactive, effective and low cost solution. They are quick to design and for the majority of companies, where most of the personnel have desktop computers, they are also quick to deploy direct to the individual.
Where not all of the personal have access to a computer there are various options available that will allow you to accommodate their responses such as providing a shared computer, conducting telephone surveys or as a last resort, a hardcopy survey where the hard-copy responses can be added to those who competed the survey online.
Job satisfaction
There are many elements that go towards providing an employee with job satisfaction, from the working environment, working methodology, working ethos, company ethics to having good and effective management. Job satisfaction brings benefits through improved motivation and productivity from a workforce that feels that they are treated as individuals and not a commodity item.
Inform and educate
An often overlooked benefit of online surveys is that they can be used to educate and pass on important information to the workforce, ensuring that the ‘message’ does not become corrupted as it is handed down by the phenomenon of Chinese whispers.
An online survey can explain a difficult situation and get valuable feedback from the employees as to the best solution. It is rare in this situation that the workforce would appear negative; it is more likely they will feel informed and empowered and that might be enough to turn a negative problem into a positive challenge that unites the workforce.
Exit surveys
Exit surveys are a method for management to confirm that when people leave the organisation they are leaving for valid reasons and not for reasons that if appreciated earlier could have been addressed and possibly resolved. Although identifying a problem may not prevent a person leaving it could solve an unappreciated issue that may, if left unchecked, result in other key personnel also leaving.
Analysing the results
After having consulted with the workforce using an online survey the survey results are available for instant analysis. Common and specific problems can be identified and the senior management informed who then will have the chance to address the issues that have been raised.
Summary
Used regularly online surveys represent a simple and productive method of taking the pulse of an organisation and an easy way to establish a two way communication channel between employer and employee with the results providing management with vital, accurate and significant information.
For a Sample Employee Satisfaction Survey:- Employee Satisfaction Survey Template
For a sample Employee Exit survey:- Employee Exit Survey Template
Jun
30
5 Traits of Successful Internet Marketers
Filed Under Online Business, Promotion and Marketing | Leave a Comment
Given the rise in popularity of internet marketing, wouldn’t it be great to know exactly what it takes to be successful at such an endeavour? Here are 5 traits of successful internet marketers. How do you measure up? Go to internet marketing toronto for more information.
1. Broad Knowledge Base. A successful internet marketer should be, at the very least, a well-rounded person. He should have a wide base of general knowledge and be able to use that knowledge to his advantage by drawing on it to come up with new and innovative ideas. Critical thinking and problem solving skills are a must since the prime tasks involves analyzing problems and finding solutions to them.
A background in English is particularly helpful since a successful internet marketer must be a master with words and know how to tell and use stories. A successful internet marketer understands design and how humans are influenced by what they see. He must understand basic human motivation and behaviour, so a rudimentary understanding of psychology is key.
Finally, a successful internet marketer understands interpersonal relationships, and how those relationships function given the rise of social media.
2. Technologically Proficient. A successful internet marketer doesn’t have to know everything there is to know about internet technology, but he should have a fundamental understanding of databases, HTML, Flash, style sheets, and a programming language for the web such as PHP. This sort of understanding is necessary if an internet marketer is going to have a firm grasp on how search engines and the Web work together. Most of all, the successful internet marketer should be pretty fascinated with technology and have a desire to use the latest online tools whenever they become available.
The successful internet marketer should have a realistic view of the capabilities of technology and, most of all, he should be cognizant of their potential. He should even be able to dream up new ways to use such technology, even before his counterparts come up with great ideas themselves. Refer to internet marketing for more information.
3. Solid Skills. The successful internet marketer has superb communication skills. Not only can he express his ideas, but he can explain, in laymen’s terms how web technology works. He has to be a great writer and must be able to write formally and informally, for experts and laypeople, and persuasively and factually. He has to be good at research as well, since he will have to understand those to whom he is marketing in order to be successful.
4. Lots of Experience. The online experience is driven by searching. When we need to find information, we use a search engine to hunt it down. Therefore, the successful online marketer must have experience in search engine optimization and marketing campaigns. He should also be a prolific blogger. One of his most important tasks will be to create high-quality content, build a loyal following, and participate in the conversations that take place around the content he publishes.
He should also be an expert in social media and how to use social networking for marketing purposes. And he won’t just stop at understanding them. He will be well-versed in the unique culture of each major social networking site and how to use it for its marketing capabilities.
5. A Penchant for Problem-Solving. The successful internet marketer loves to encounter and solve problems. He should constantly be looking for ways to do things better and faster, and he should have a hunger for learning new things all the time. He should enjoy the trial-and-error approach to conundrums and, therefore, should be very patient. Most of all, he should be interested in getting the job done right.
It’s a rare person who possesses all of these skills and abilities, but if you’re interested in becoming the most effective and efficient internet marketing professional you can be, this list is a great place to start building your skills and knowledge. Visit online marketing for further information.
Jun
29
Data Entry Typist
Filed Under Make Money Online | Leave a Comment
A data entry typist is often known by other names: word processor, data worker or transcriber in the majority of times. Whichever the position one occupies in a company serving the data entry department, one has to be trained and skilled for the job. Thus, a data entry typist has to possess really good typing skills: from seventy words per minute upwards. Depending on the standards you judge things by, speed of work is relevant in the context of processing huge amounts of data in a limited time interval. Who can apply for a job as a data entry typist?
Lots of businesses prefer high school graduates owing to the larger exposure of the younger generations to computer applications. Moreover, the constant work with electronic devices increases the speed of usage and the efficiency of the activities. Nevertheless, the candidates for data entry jobs come from different social classes and are definitely not limited by age. Presently, there are all sorts of smart computer programs that help one improve typing speed by teaching one how to use all the fingers in the keyboard use. It is actually considered a problem if you can only type with two or three fingers only, and no company will find you competitive or skilled enough to hire you as a data entry typist.
Therefore, do evaluate your computer skills very well before applying for a home freelancing career that involves proficient data entry. With these considerations in mind concerning the attributes of a data entry typist, you should analyze very carefully the data entry program ads that claim no experience or special skill is required. Maybe fast computer typing is not such a special skill, but it definitely makes an essential difference when talking about efficient rapid data entry.
All in all, a data entry typist will usually be asked to give a test for the evaluation of the skills before being hired. Even if you plan to work from home exclusively and you think that you have all the time in the world to dedicate to a certain typing project, always stay focused on the deadline. There could also be other terms and conditions imposed by the company that hires your freelancing services, and they too have to be taken into consideration. Hence, don’t make the mistake of taking schedule flexibility too lightly.
Jun
29
Unfortunately traffic tracking provided by web hosting services is often in the form of raw traffic log files or other difficult to understand cryptic formats. These log files are basically text files that describe actions on the site. It is literally impossible to use the raw log files to understand what your visitors are doing. If you do not have the patience to go through these huge traffic logs, opting for a traffic-logging package would be a good idea. The Adsense Marketing Tools
Basically two options are available to you and these are: using a log analysis package or subscribing to a remotely hosted traffic logging service. A remotely hosted traffic logging service may be easy to use and is generally the cheaper option of the two. WebTrends Live and HitsLink are two good, remotely hosted, traffic-monitoring services worth considering. However, WebTrends Live is a more complicated system and is suitable for larger ecommerce websites. “SuperStats” is another recommended traffic logging service.
These services do not use your log files. Typically a small section of code is placed on any page you want to track. When the page is viewed, information is stored on the remote server and available in real time to view in charts and tables form.
Log analysis packages are typically expensive to buy and complex to set up. Apart from commercial packages there are also some free log analysis packages available, such as Analog.
A good traffic logging service would provide statistics pertaining to the following:
• How many people visit your site?
• Where are they from?
• How are visitors finding your site?
• What traffic is coming from search engines, links from other sites, and other sources?
• What keyword search phrases are they using to find your site?
• What pages are frequented the most - what information are visitors most interested in?
• How do visitors navigate within your web site?
Knowing the answers to these and other fundamental questions is essential for making informed decisions that maximize the return on investment (ROI) of your web site investment.
The most important aspect of tracking visitors to your website is analyzing all the statistics you get from your tracking software. The three main statistics that will show your overall progress are hits, visitors and page views. Hits are tracked when any picture or page loads from your server on to a visitor’s browser. Hits, however, can be very misleading. It is quite an irrelevant statistic for your website.
The statistic that is probably the most important for a website is Page Views/Visitors. This gives you a good indication of two things. First, how many people are coming to your site, and secondly how long are they staying on your site. If you have 250 visitors and 300 page views you can figure that most visitors view one page on your site and then leave. Generally, if you’re not getting 2 page views per visitor then you should consider upgrading your site’s content so your visitors will stay around longer.
If you see the number of visitors you have increasing as well as the number of page views per visitor increasing then keep up the good work! Always look for this stat as an overall barometer of how your site design is going and if your marketing campaigns are taking hold.
Also, a good stat to look for is unique visitors. Once a person visits your site they will not be added to the unique visitors’ category if they visit again. This is a good way to track new visitors to your website.
Page views are a good indication of how “sticky” your website is. A good statistic to keep is Page Views divided by the number of Visitors you have. This statistic will give you a good idea if your content is interesting and if your visitors are staying on your site for a long time and surfing.
Some people are intimidated by web traffic statistics (mostly because of the sheer volume of data available), but they shouldn’t be. While there are many highly specialized statistics that can be used for more in-depth web traffic analysis, the above areas alone can provide invaluable information on your visitors and your website performance. Remember- this data is available for a reason. It’s up to you to use it. The Adsense Marketing Tools Search
Visit this blog and find out more a lot of useful info about make money with adsense!
Jun
28
E&O Insurance is Used by Professionals Providing a Service
Filed Under Make Money Online | Leave a Comment
In our current society, many company owners employ E&O or errors and omissions insurance coverage. Such coverage is for any person that provides guidance, makes well-informed counsel, comes up with answers or stands for other people’s needs like inspectors, advertisement copywriters, webpage designers, software developers, and instructors.
Regardless of what industry you are in, customers can always argue that you did not perform correctly which caused them to lose money.
Every business makes errors sometimes because, as an owner, you cannot carefully watch every undertaking that isn’t in your personal control. This type of coverage covers your mistakes and of your personnel and outside contractors you use.
Even though a written contract can limit your legal exposure, the biggest cost related with an E&O claim is the cost of lawyers needed to defend your position.
A wise idea is to have that E & O insurance be a cornerstone of your business insurance. Usually, it is sensible to buy the plan before the launch of a product or when you already have clients. Because you never know when you need this kind of coverage, you need to be ready for any problem.
Business people that need professional liability insurance are engineers, lawyers, doctors, architects, accountants and others. If you offer services to customers, you should look into this type of coverage. You may want take into account the what happens if a job not performed up to standards or in the alloted timeframe, and it causes your client to have a financial loss or ruins their reputation.
Look around for the best business owner policy. The price tag of errors & omissions insurance coverage tends to differ based on the location, loss history, classification of business and depending on the carrier. It is important to do your homework.
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